IBAS is a banking specialist in Small
Business Banking solutions, SME business banking disputes,
bank overcharging disputes, small business banking issues,
banking problems and disputes which has gained experience
over many years – as Finance for Small Firms Report from the
Bank of England dated January 1998 illustrates - at item
3.27 (below)
Sub Heading - 'Complaints procedures and
dispute resolution' of the Report, states:
3.27 The bank is also
aware of recent publicity regarding overcharging of small
business customers by banks.
Media attention has focused on the findings of research
carried out by organisations such as the Independent Banking
Advisory Service (IBAS) and Anglia Business
Associates. An IBAS
report on bank customers in litigation claimed that banks
make use of the legal system to prevent the Office of the
Banking Ombudsman investigating claims fully. Anglia
Business Associates, an organisation that checks accounts
for cases of overcharging, suggested the banks were
deliberately obstructive about releasing documents when
claims were brought against them. This issue was addressed
in a BBC Watchdog programme. Such problem cases are thought
to represent a small minority, but they tend to draw a
disproportionate degree of media attention and consequential
reputational damage to the banks.
23
The
Complete Bank of England Report
The IBAS report referred to in the Bank of
England report is the:
UK Banking Litigation Report
Independent Banking Advisory Service
(IBAS)
is a national, independent, non-profit, unique
specialist banking customer membership organization
which resolves banking complaints and disputes and which
has campaigned on UK Banking customer issues since 1992.
We provide bank and banking assessment, analysis, bank
comment and content for BBC TV News, ITV, Radio and
national newspapers, keeping many serious
banking issues 'alive' - see
Bank News 2009
It's
natural you will want to know our 'pedigree' - visit
UK Bank News 2009
for most recent Banking News and you will also find our
national newspaper comments plus many more in the News and
archives sections of our site -
see our site map. IBAS has featured in BBC TV and ITV
News items and programmes on banking and the banking issues
many times since we were established in 1992.
We provide our members with truly
independent, experienced and impartial banking advice and
direct assistance with their business and business banking
-
helping them avoid or overcome business
difficulties
-
email us for help.