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Established in 1992


Cruickshank IBAS and Bank Overcharging


Commercial Property Mortgages - IBAS has seen commercial property mortgages over the last year where the bank has incorrectly charged interest and also incorrect margins back to 2005 to date. That may mean the bank has involved their 'Specialist' bank 'recovery' department to inflict Excess and Penalty interest on Commercial Property Mortgages where they should not have done so - reducing company profits and opportunity. This is not just one bank. The amounts are considerable.

The results of such bank conduct if left unchecked or unidentified - where the company trading is already reduced or under pressure will inevitably create a default.

That (in the circumstances outlined) would represent a 'False default' - 'created' by the bank.

That can create an insolvency situation for the Directors and Company whilst the bank's conduct may go entirely unnoticed, despite property and assets being devalued and then 'lost' due to the bank.

At that stage, Director's personal guarantees to the bank will also be 'called upon'.

We believe IBAS is the most economic, professional, confidential guidance and direct assistance organisation available for UK Business banking problems and disputes, up to and including litigation. IBAS experience has proved to be the deciding factor in effective and sometimes almost miraculous settlements for business banking customers.

IBAS has specialist knowledge from IBAS investigations into UK business banking account disputes since 1992 - no other organization has that experience which provides 'extra' width of knowledge to produce the best results - that provides you with extra 'options' for any bank personal guarantee debt claim or company debt claim demand.

If your business has been or was forced into Lloyds Bank Business Support Unit, Royal Bank of Scotland/NatWest bank/RBS Global Restructuring Group (GRG) unit or HSBC Specialized Lending Unit - we know how they operate and how false defaults are engineered - lawyers do not have that specific experience or IBAS knowledge from such cases. It is also now documented that Mandatory referrals and transfers to such units were required by those banks and that any 'breakdown' of the customer relationship (whether engineered by the bank or not) was used to refer businesses to such units and that even the questioning of bank charging by the business was enough to 'trigger' the bank moving that business to what are effectively 'debt recovery units' and building up penalty fees and charging rates to drive up the debt then being claimed - so contact IBAS with your case details and let us know whether your company is still trading - or been forced into insolvency by the bank.

Business Support Units, Specialized Lending or Specialist Relationship Managers are all terms used by the banks for those brought in to 'rip off' businesses by forcing or 'triggering defaults' - which forced businesses into insolvency situations where the bank could then plunder the cash flow and assets.

In our experience it is unwise to use any solicitor in the early stages of a bank demand - as doing so will not only prove very expensive but also counter productive on costs as solicitors being instructed in the early stages of a business bank debt claim or demand inevitably mean the bank will instruct their legal advisors immediately - which can then provoke an early escalation to a legal debt claim plus costly legal fees.

There are considerable cost benefits in using IBAS in any business banking dispute as IBAS know how to obtain all information necessary from banks for defence or claim purposes and IBAS will examine case papers with a specialist and experienced 'eye' which prevents very costly solicitor's charges or the requirement for a barrister in 95% of cases we have seen.


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'I found IBAS to be Impressive & professional with no nonsense. I followed IBAS strategy totally and the result was spectacular. Thanks for putting my life back on track and saving me a bucket load of money - I cannot thank you enough. I would now start with IBAS and ignore all the others who are 'selling' an imitation of these guys but without IBAS knowledge! - AT November 2016


The Cruickshank Report - From IBAS business banking account investigations we prepared and sent a report to the Treasury which evidenced interest overcharging of UK Business Banking customer's accounts by all major banks prior to Cruickshank's Report (2000) - the IBAS report was sent onto Cruickshank's Review Team for their assistance.

IBAS UK bank and banking experts then provided the Cruickshank Banking Review investigation with specific bank charging and banking strategy information.

That information came from IBAS investigations and our internal research on banks and business banking accounts which were carried out by IBAS's internal UK business banking account audit team.

IBAS assisted Cruickshank's review team's 'understanding' of how UK banks overcharged and also how that UK Business bank overcharging was concealed by banks. The majority of 'banking experts' refused to assist Cruickshank with his enquiries into the banking industry and were not prepared to evidence what they had claimed. As these 'banking experts' were commercial profit seeking entities we assumed their reticence was due to their belief that banks would penalize them for doing so or that they feared that 'exposure'.

The Cruickshank Report identified UK bank overcharging on business bank accounts as being a major problem and confirmed that UK businesses were at risk from bank overcharging or had already been overcharged by their bank.

The Full Cruickshank Report brought  'into the open' a number of business banking issues for UK businesses and consumers. UK Business Banking disputes start with errors or mistakes which are often concealed by the bank. The majority of bank error and bank mistake identified by IBAS 'in-house' specialist business bank account interest audits and calculations in our business banking account investigations for UK Corporate and UK business banking accounts showed a heavy bias towards the bank's profits.

IBAS casework investigations identified that bank overcharges were concealed in business bank accounts on which the bank later demanded payment. Those overcharges had a detrimental impact on customer's assets and property and banks were obtaining property 'possessions' based on not only inaccurate but also highly profitable excess interest charges being applied to accounts 'unfairly' and outside any proper agreement.

Profiteering by banks has been documented recently by BBC and others in highlighting 'specialist' banking units set up specifically to profit from business distress - but that behavior has been evident at IBAS for more than the last decade with little being done to prevent it by Regulators or Government who both turned a blind eye to suggestions that the UK Banking Industry was plundering Businesses and their personal assets. Because IBAS were able to recognize and calculate business bank account overcharging, we have been able to prevent property repossessions and cases of bank asset stripping. The knowledge provided by many bank overcharging 'cases' plus the ability to calculate and also prove bank overcharging has provided IBAS with an important 'tool' for all our case work. That 'tool' has also provided us with the ability to create a defence and counterclaim for our members and made successful case resolution/s possible.

IBAS had obtained in excess of £21 million in refunds, write-offs and write-down of bank debt from our investigations of UK Business Banking Disputes and that was at the time we 'stopped counting' (some years ago).

IBAS has featured on BBC TV, BBC TV News, ITV, Meridian and Sky News and contributed to many editorials and articles including those in the Sunday Times, Times, Daily Mail, Daily Express, Telegraph and Daily Mirror.

Independent Banking Advisory Service (IBAS) - launched in 1992 as a specialist unincorporated business banking membership organization assisting bank customers with UK business banking account loan disputes and business banking debt disputes with their bank. Our analysis and investigation of business bank loans, bank accounts, banking contracts, business banking account facilities and banking debt recovery information has been instrumental in our member's success.

Last modified: 13th December 2018