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Established in 1992


IBAS Business Bank, Banking Account Overcharge Service


IBAS 'in house' bank auditing began in the mid 1990's and considerable bank interest overcharges and refunds have been reclaimed for our members with debt reduction and security issues negotiated (see below). IBAS business banking dispute negotiating experience provides you with a proven strategy for business bank customers seeking to verify commercial bank loans, bank overdrafts or bank business mortgages for accuracy and to eliminate historic or current bank overcharging of their accounts.

IBAS had obtained in excess of £21 million in refunds, write-offs and write-down of bank debt from our investigations of UK Business Banking Disputes when we stopped counting (many years ago) and we stopped 'counting' because we realized that the numbers meant very little to the individual, as it was each individual's business banking debt which matters and it's their personal assets at risk from the bank's 'plundering' if their business fails.

IBAS experience has proved to be the deciding factor in effective and sometimes almost miraculous settlements for business banking customers.

IBAS has specialist knowledge from IBAS investigations into a large number of UK business banking account disputes since 1992 - no other organization has that experience or knowledge, which provides IBAS with 'extra' ability and expertise to produce the best results for you (just like GL and AT below).

An IBAS member wrote in: "Just for information we have recently reduced the balance outstanding to the bank and now have a better relationship with a new manager who many times, has apologised for the actions of others that have gone before him. We would like to thank you for your assistance in bringing the matter with the bank to a conclusion. It would have been far easier if we had known about your organisation in the first instance and the corner the bank backed us into would probably never have transpired.

We could not recommend strongly enough to anyone struggling with the overzealous banks how helpful IBAS have been. When we consider how the bank treated us when we hadn’t done anything wrong, never missed a payment and had good loan to value rates, I can only surmise how aggressive they must be to others.

Once again many thanks for the help IBAS have given us both over the past two years. In the nicest way we hope never to require your services again! "- GL



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'I found IBAS to be Impressive & professional with no nonsense. I followed IBAS strategy totally and the result was spectacular. Thanks for putting my life back on track and saving me a bucket load of money - I cannot thank you enough. I would now start with IBAS and ignore all the others who are 'selling' an imitation of these guys but without IBAS knowledge! - AT November 2016


Commercial Property Mortgages


IBAS has seen commercial property mortgages where the bank has incorrectly charged interest and incorrect interest margins as far back as 2005. In some cases the bank has also involved their 'Specialist' bank department who have inflicted Excess and Penalty interest on Commercial Property Mortgages where they should not have done so - reducing company profits and opportunity. The amounts are considerable. The results of such bank conduct if left unchecked or unidentified where the company trading is already reduced or is under pressure will inevitably create a default. In the circumstances outlined that would represent a 'False default' and 'created' by the bank. That can create an insolvency situation where the bank's conduct can go entirely unnoticed, despite property and assets being devalued and then 'lost' by the business. At that stage, Director's personal guarantees to the bank will also be 'called upon'.

Because of the many IBAS investigations into business banking accounts and overcharged interest - IBAS presented a report to the Rt Hon. Gordon Brown MP and to the Treasury. The IBAS report evidenced interest overcharging of UK Business Banking customer's accounts by all major banks. The IBAS report was sent to Cruickshank's Review Team to assist in preparing the Cruickshank's Report (2000).

IBAS provided the Cruickshank Banking Review Team investigation with specific bank and banking information. That information came from IBAS internal research on business banking account investigations carried out by IBAS's internal UK business banking account audit team.

To calculate bank interest charged on an overdraft you need daily calculations using an interest rate that can fluctuate frequently. If the interest rate charged is incorrect, then the daily cleared balances will be wrong due to compounding effects of incorrect charges. Banks may also 'amalgamate' company accounts (for their benefit), which means that firms are charged interest on the daily cleared net amount owing on all their accounts together. This is the sum of all the overdrawn balances on each account less the sum of the credit balances - which makes company bank account interest charging even more complicated. However, Bank errors can result in punitive rates kicking in prematurely creating sometimes disastrous results.  Large companies have a treasury department which carries out such work but smaller companies require 'outside' specialists such as IBAS to assist.

IBAS directly assisted the Treasury review team with their UK bank overcharging review into how banks concealed business banking account interest overcharging after being challenged. The Cruickshank Final Report of 2000 identified interest overcharging on UK business bank accounts as being a major issue and the lack of transparency by lenders on legitimate overcharging complaints was identified as a major factor in the industry.

Because IBAS were able to recognize and calculate business bank account overcharging we were also able to prevent property repossessions and cases of bank asset stripping. The knowledge provided by many bank overcharging 'cases' plus the ability to calculate and prove bank overcharging provided IBAS with an important 'tool' for all our case work. That 'tool' also provides the ability to not only create defences and counterclaims but also then ensures successful case resolutions. Successful bank negotiations are more effective using IBAS business bank account investigations and our knowledge, experience and research of all major banks. IBAS is established in a unique niche position, negotiating specialist and specific business banking issues with all banks which provides confidentiality without conflicts of interest.

LIBOR or Base Rate - do you know how the bank calculates your overdraft, loan or mortgages and whether it is actually correct? Over time 'incorrect' bank charging makes a considerable difference and will also accumulate additional interest which is compounded year on year.

Has your banker evaded simple questions? i.e. changing from Base rate as the lending benchmark onto a LIBOR rate - these 'changes' create overcharging 'opportunities' for banks as they allow manipulation of the figures. That is also the case where a ' consolidation' of borrowings takes place - it provide banks with opportunities to overcharge and continue overcharging interest on an incorrect balance. IBAS evaluate the overcharging 'opportunities' and negotiate positive changes for the customer's benefit.

IBAS do not accept any debt claimed by a lender on 'face value' and our investigation of Banking debt claims for companies, Director's Personal Guarantees, Company legal charges, mortgages or property security take place before any negotiations is possible with a bank or lender.


Independent Banking Advisory Service (IBAS) - IBAS launched in 1992 as a specialist unincorporated business banking membership organization assisting bank customers with UK business banking account/loan account/mortgage account and security disputes and business banking debt disputes. Our bank analysis and investigation of business bank loans, bank accounts, banking contracts, business banking account facilities and banking debt recovery information has been instrumental in our member's success.


Last modified: 17th March 2019