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Established in 1992


Business Bank Overcharge/s


IBAS 'in house' bank auditing began in the mid 1990's and considerable bank interest overcharges and refunds have been reclaimed for our members with debt reduction and security issues negotiated (see below). IBAS business banking dispute negotiating experience provides you with a proven strategy for business bank customers seeking to verify commercial bank loans, bank overdrafts or bank business mortgages for accuracy and to eliminate historic or current bank overcharging of their accounts.

When IBAS has 'checked' business bank accounts, loans and mortgages which banks have 'recalculated' and paid back 'overcharged' interest - the actual payment by the bank was considerably underpaid. So, if your bank has wrongly or unfairly charged your business account - find out why - it may be the tip of the 'iceberg'! Upgraded or 'consolidated' loan accounts are also accounts which need careful attention, as they also offer bank's 'opportunity' to alter interest rates and also the margins they then charge for the 'new' business account balances. Integrated or multi linked accounts with consolidated balances also provide bankers with 'opportunity' to overcharge margins or rates or both.

IBAS had obtained in excess of £21 million in refunds, write-offs and write-down of bank debt from our investigations of UK Business Banking Disputes when we stopped counting (many years ago) and we stopped 'counting' because we realized that the numbers meant very little to the individual as it was each individual's business banking debt which really matters and it's their personal assets at risk from the bank's 'plundering' if their business fails.

We believe IBAS is the most economical, professional, confidential guidance and direct assistance organisation available for UK Business banking problems and disputes, up to and including litigation. IBAS experience has proved to be the deciding factor in effective and sometimes almost miraculous settlements for business banking customers. What do you require from your advisor? Tell us what you are seeking by emailing us and we will respond to you in a no obligation and confidential 'conversation'.

IBAS has specialist knowledge from IBAS investigations into UK business banking account disputes since 1992 - no other organization has IBAS experience or IBAS knowledge, which provides IBAS with 'extra' width of knowledge for our investigations (and IBAS use only) in assessing investigation strategy to produce the best results - that provides you with extra and better 'options' for your banking overcharge claim.


Testimonial: "Just for information we have recently reduced the balance outstanding to the bank and now have a better relationship with a new manager who many times, has apologised for the actions of others that have gone before him. We would like to thank you for your assistance in bringing the matter with the bank to a conclusion. It would have been far easier if we had known about your organisation in the first instance and the corner the bank backed us into would probably never have transpired.

We could not recommend strongly enough to anyone struggling with the overzealous banks how helpful IBAS have been. When we consider how the bank treated us when we hadn’t done anything wrong, never missed a payment and had good loan to value rates, I can only surmise how aggressive they must be to others.

Once again many thanks for the help IBAS have given us both over the past two years. In the nicest way we hope never to require your services again! "- GL


You can email IBAS from here outside of normal office hours



Please telephone (during office hours only) on 01487 843444 for confidential conversation



See sample of IBAS Testimonials



see Business: Your Money Not a moving account  - BBC 22/07/99



IBAS has featured on BBC TV, BBC TV News, ITV, Meridian and Sky News and contributed to many editorials and articles including those for the Sunday Times, Times, Daily Mail, Daily Express and Daily Mirror.

After 25 years of investigating business banking cases we know nobody can claim they have a 'formula for guaranteed success' on business bank debt claims. But, knowing what can be achieved from IBAS strategies developed and finely tuned since 1992 - means that IBAS can 'shorten the odds' to success with your claim.

'I found IBAS to be Impressive & professional with no nonsense. I followed IBAS strategy totally and the result was spectacular. Thanks for putting my life back on track and saving me a bucket load of money - I cannot thank you enough. I would now start with IBAS and ignore all the others who are 'selling' an imitation of these guys but without IBAS knowledge! - AT November 2016


IBAS acts as a confidential business partner and advisor for your business by providing reliable data and expert advice and will be a valuable addition to your management team. The additional attentiveness in your business ‘banking relationship’ and quality of information IBAS provides also allows your management team to concentrate on all other areas of your business, whilst making certain that your business banking account charges are correct and that bank interest charging is not (and has not been) inflated or excessive.

Commercial Property Mortgages - IBAS has seen commercial property mortgages during the last year where the bank has incorrectly charged interest and also incorrect margins as far back as 2005 up to date. That can also mean the bank has involved their 'Specialist' bank department who have inflicted Excess and Penalty interest on Commercial Property Mortgages where they should not have done so - reducing company profits and opportunity. This is not just one bank. The amounts are considerable. The results of such bank conduct if left unchecked or unidentified where the company trading is already reduced or is under pressure will inevitably create a default. That in the circumstances outlined would represent a 'False default' which is 'created' by the bank. That creates an insolvency situation where the bank's conduct can go entirely unnoticed despite property and assets being devalued and then 'lost' by the business. At that stage, Director's personal guarantees to the bank will also be 'called upon'.

Because of the many IBAS investigations into business banking accounts and overcharged interest - IBAS presented a report to the Rt Hon. Gordon Brown MP and to the Treasury. The IBAS report evidenced interest overcharging of UK Business Banking customer's accounts by all major banks. The IBAS report was also sent onto Cruickshank's Review Team to assist them in preparing the Cruickshank's Report (2000).

IBAS provided the Cruickshank Banking Review Team investigation with specific bank and banking information. That information came from IBAS internal research on banks and business banking account investigations which had been carried out by IBAS's internal UK business banking account audit team.

Businesses with turnovers of less than £5m a year wanting to challenge their banks on overcharging of business bank accounts, loans and mortgages is difficult without specialist assistance and knowledge of how the banks charge the account/s, as with overdrafts bank interest is charged on the daily cleared balance, which is not the same as the balances shown on your bank statements. Also, interest is calculated by reference to a fixed percentage over bank base rate, or in the case of some financial institutions, by reference to its own ‘base rate’, which may be linked to the more volatile Libor (the rate at which banks lend to each other). 

To calculate bank interest charged on an overdraft you need to do daily calculations using an interest rate that can fluctuate frequently. If the interest rate charged is incorrect, then the daily cleared balances will be wrong due to the compounding effect of incorrect charges. Banks may also 'amalgamate' company accounts (for their benefit), which means that firms are charged interest on the daily cleared net amount owing on all their accounts together. This is the sum of all the overdrawn balances on each account less the sum of the credit balances - which makes company bank account interest charging even more complicated. However, Bank errors can result in punitive rates kicking in prematurely creating sometimes disastrous results.  Large companies have a treasury department which carries out such work but smaller companies require 'outside' specialists such as IBAS to assist.

IBAS assisted Cruickshank's Treasury review team's 'understanding' of how UK banks overcharged and how UK Business bank overcharging was then concealed by banks. Many 'banking experts' refused to assist Cruickshank with his enquiries into the banking industry and were not prepared to evidence what they had claimed. As these 'banking experts' were commercial profit seeking entities IBAS assumed their reticence was either due to their belief that banks would penalize them for doing so or their fear of the banks in more general terms.

IBAS directly assisted the Treasury review team with their UK bank overcharging review into how banks concealed business banking account interest overcharging after being challenged. The Cruickshank Final Report of 2000 identified interest overcharging on UK business bank accounts as being a major issue and the lack of transparency by lenders on legitimate overcharging complaints was identified as a major factor in the industry.

Because IBAS were able to recognize and calculate business bank account overcharging we were able to prevent property repossessions and cases of bank asset stripping. The knowledge provided by many bank overcharging 'cases' plus the ability to calculate and prove bank overcharging provided IBAS with an important 'tool' for all our case work. That 'tool' also provides the ability to create defences and counterclaims and made successful case resolutions possible.

Director's Personal Guarantee Bank debt claims and Business Banking Debt claims often hide 'overcharged' accounts and 'overcharged' fees and interest. Successful bank negotiations are considerably enhanced by IBAS business bank account investigations and our knowledge, experience and research on all major banks. IBAS is established in a unique niche position for negotiating specialist and specific business banking issues with all banks and provides confidentiality without any conflicts of interest.

LIBOR or Base Rate - do you know how the bank calculates your overdraft, loan or mortgages and whether it is actually correct? Over time 'incorrect' bank charging makes a considerable difference and will also accumulate additional interest which is compounded year on year.

Has your banker evaded simple questions? i.e. changing from Base rate as the lending benchmark onto a LIBOR rate - these 'changes' create overcharging 'opportunities' for banks as they allow manipulation of the figures. That is also the case where a ' consolidation' of borrowings takes place - it provide banks with opportunities to overcharge and continue overcharging interest on an incorrect balance. IBAS evaluate the overcharging 'opportunities' and negotiate positive changes for the customer's benefit.

IBAS do not accept any debt claimed by a lender on 'face value' and our investigation of Banking debt claims for companies, Director's Personal Guarantees, Company legal charges, mortgages or property security is carried out before any negotiations take place with a bank or lender.


Independent Banking Advisory Service (IBAS) - IBAS launched in 1992 as a specialist unincorporated business banking membership organization assisting bank customers with UK business banking account/loan account/mortgage account and security disputes and business banking debt disputes. Our bank analysis and investigation of business bank loans, bank accounts, banking contracts, business banking account facilities and banking debt recovery information has been instrumental in our member's success.


Last modified: 23rd September 2018