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Bank Overcharges

Banking account experts IBAS recover bank overcharging from bank error and mistakes in UK Business bank accounts, bank loans and bank mortgages. Bank charge audits and banking account analysis investigations carried out by IBAS over more than 14 years provides unique experience and advantage to businesses seeking assistance, experiencing a UK Business Banking problem, bank overcharges and overcharging or already involved in a UK bank dispute  

If you seek the best value for money for your business our unique organization can assist you. Our investigative analytical approach to business banking disputes and remarkable UK media coverage over 14 years provides IBAS with a strong and unique negotiating position. See Bank of England Report. We challenge banks hard on their performance but we also have a professional relationship with them. We are also adversarial when it is required but we are always professional in what we do.

Business Banking costs and services are not transparent and can become complicated for individual businesses. It may well take an ‘estimated three days work’ to evaluate your own business banking - as a recent article states.

IBAS is a specialist business banking organization. We analyze and investigate all types of business bank accounts and banking information on a daily basis – business bank overcharge checking is essential and checking bank overcharges and overcharging is part of what IBAS provides under membership.

A business member recently wrote regarding their NatWest dispute - "In response to our claim they twisted and turned, trying to justify their cock up and then claimed I had gained from the mistake. More money was taken from our current account than was agreed" - "Just to let you know that the NatWest have finally paid back the agreed funds - we have now received the compensation and the overpayment of interest. I would like to thank you and your staff for sorting out the appalling mess created by the NatWest Bank. They messed up and instead of just dealing with the issue turned it into a complex financial exercise, which took the efforts and time (ten months) of IBAS to sort it out " - "Once again thank you all" - MB

Because of the many investigations into overcharged business accounts IBAS presented a report to the Rt Hon. Gordon Brown MP. It was used in the Cruickshank Banking Review team's investigation. IBAS were able to directly assist the review team in their understanding of how bank overcharging took place and how it was possible for banks to continue to conceal interest overcharging after they had been challenged. 

The Cruickshank Final Report identified debit interest overcharging on business bank accounts as a major problem. IBAS believe that £5 billion was taken by the banks from business accounts without approval or proper agreement and that amount still remains unclaimed. The lack of transparency by lenders when faced with legitimate complaints was identified as a major problem within the industry. It is an issue which IBAS has raised many times over the last 14 years.

Including...BBC TV News interview with IBAS on the subject - Banks & Small Businesses....Sunday Times Small Business - Secrets of the high street ‘muggers’ – Many entrepreneurs stay with their local branches even after discovering they are paying too much – Eddy Weatherill of IBAS which helps businesses to reclaim overcharging says: “Banks are always looking for a way of massaging a few pence out of a transaction to get a profit they shouldn’t have. And most people don’t check their statements”

and .....Financial Times - Lloyds accused over business charges - A report to Gordon Brown Chancellor of the Exchequer will accuse Lloyds of increasing charges by switching to a new system of calculating interest rates. (That report was provided to Cruickshank for his investigation into banking services and charging). and....Sunday Times - Lloyds Accused on firms receivership - IBAS gains £25,000 payment offer for overcharge error......The Times - Beware of bank blunders plundering your profits - "The banks are overcharging in so many different ways

Overcharging of business bank accounts has continued throughout the last decade. The  Government's investigation into banking services (Cruickshank Banking Review) proved three quarters of businesses were at risk from overcharging or had been overcharged by their bankers.

Cruickshank's Final Report was damning on the banking industry.

Negotiating a settlement with your bank

Bank errors can also affect factoring, invoice discounting and capital accounts. Errors can be considerable with the majority in the bank's favour.

IBAS 'in house' bank auditing began in the mid 1990's - considerable bank interest overcharges and refunds have been reclaimed for our members with debt reduction and security issues also being negotiated.

IBAS is a completely independent, with a history of negotiating business banking disputes with banks. Successful negotiations are enhanced by IBAS business bank account investigations and our previous research covering all major banks.

We are established in a unique niche position for negotiating specialist and specific issues with banks with complete confidentiality and without any conflicts of interest. Investigation of Guarantees, legal charges and/or other security is carried out prior to our negotiations with a bank or lender and we do not accept any debt claimed by a lender on 'face value'.

Considerable debt relief and refunds of bank overcharging and bank error has been obtained for members following IBAS investigations into UK Business Banking Disputes during the last 14 years. IBAS has saved members in excess of £21 million in refunds, write-offs and negotiated write-down of bank debt.

IBAS Site Map lists all IBAS website information including news/news archive information and IBAS articles on banking and business issues.

Call on 01487 843444 or email

Independent Banking Advisory Service (IBAS) is a national, independent, non-profit, unique specialist banking customer membership organization, which has campaigned on UK Banking customer issues for more than 14 years, providing bank and banking assessment, analysis, bank comment and content for BBC TV News, ITV, Radio and national newspapers  - keeping many serious banking issues 'alive'.