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Independent Banking Advisory Service (IBAS) - Frequently Asked Questions

 

Why use the Independent Banking Advisory Service (IBAS) for your Business Banking Dispute?

You may be a Director, Partner or Proprietor with a UK business banking dispute or business banking debt claim and seeking fully independent advice, guidance or help. You will also expect knowledgeable banking experts with long experience who will know from their experience how best they can deal with your banking dispute at a ʻvalue for moneyʼ cost.

IBAS was established in 1992 and is totally independent. IBAS business banking investigations have been the ʻcorner stoneʼ in the many successful IBAS cases and resolutions over 26 years.

We know from our ʻcase workʼ and also the many meetings with Bank Debt Recovery teams just how much information banks hold for their use when they demand payment for business banking debt claims or directorʼs personal guarantee debt claims.

IBAS first priority in any business banking ʻcaseʼ is to obtain all information from the business customer and also from a bank, which we know is necessary to determine the strength of the bankʼs claim on the customer. Our first priority is the same whether it is a business bank account debt in dispute or a debt claim after a business failure where the bank seeks payment from a directorʼs personal security or directorʼs personal guarantee. Personal security may be by a bank guarantee or directorʼs personal guarantee and directors personal guarantees may also beʻsupportedʼ by a bank mortgage on an individualʼs personal property, which may be either jointly held (joint and several) as security with others or severally (individually) held.

We have found from experience that early ʻpaperworkʼ for assessment in many business banking cases is limited, as business owners, directors or partners do not have copies of important documentation on which we know the bank will rely.

We have also found that business bank customer in business difficulties ʻtalkʼ to their bank thinking that it may ʻrelieve pressureʼ on them quickly but without being aware that their call will be recorded and may also then ʻtriggerʼ default for any borrowings and also move matters on much more quickly for the bankʼs legal debt claim either against the business and also trigger all personal guarantees and security demands.

Those in business banking disputes are also rarely aware of how the banking debt recovery system operates or just how devious bank recovery officers can be in seeking their first priority - payment of the debt - regardless of the specifics of the customerʼs business banking dispute.

That is why we would never suggest that any business customer in dispute with the bank telephones to ʻdiscussʼ any matter with their bank.
If you really want to talk to somebody - talk to IBAS or better still email us to allow us to assess your concerns and respond to you - so that we may then guide you.

We can act quickly to advise and protect you if you are facing liquidation, receivership and being threatened by bank business debt claims demands or Director's Personal Guarantee Debt Claims demands from Limited Company debts.

IBAS has specialist knowledge from IBAS investigations into UK business banking account disputes since 1992 - no other organization has IBAS experience or IBAS knowledge, which provides IBAS 'extra' width of knowledge to produce the best results - that provides you with extra 'options' for your business banking dispute or bank personal guarantee debt claim demands.

Personal Guarantees on Bank Business Debts or business banking debts or disputes for Limited Companies allow the bank to claim a debt is owed personally by the personal guarantor if the business fails or the Limited company cannot pay the debts claimed on the bank's demand. It is not enough for a personal guarantor to resign from the company and even if a company director resigns that may not protect them from a bank claim on their personal guarantee for debts owed by the business whilst they were directors or partners. If you need to have a release/discharge/end/finalize or 'determine' a personal guarantee you will require specific advice to make sure the Personal Guarantee is no longer 'relied upon' by the bank.

 

IBAS Testimonials

 

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Or telephone (during office hours only) on 01487 843444 to arrange a confidential conversation

 

Q.Specifically, what make IBAS different?

A. IBAS has 26 years of continuous business banking dispute investigations and negotiating experience and specialist knowledge obtained from a large number of business banking debt dispute claims and cases. IBAS 'case work' and extensive 'in house' research has often eliminated a banking debt claim. IBAS continuous business banking dispute negotiating experience has also provided IBAS with a well tested proven strategy for successful bank negotiations, bank defences and bank claims. IBAS case work has shown that Director's Personal Guarantee Bank debt claims and Business Banking Debt claims can also hide 'overcharged' accounts and 'overcharged' fees. Successful bank negotiations are considerably enhanced by IBAS business bank account investigation evidence and our previous experiences and research across all major banks. IBAS do not accept any debt claimed by a lender on it's 'face value' and IBAS investigation of Banking debt claims for companies, Director's Personal Guarantees, Company legal charges and security are always carried out prior to any negotiation with a bank.

Testimonial: "Just for information we have recently reduced the balance outstanding to the bank and now have a better relationship with a new manager who many times, has apologised for the actions of others that have gone before him. We would like to thank you for your assistance in bringing the matter with the bank to a conclusion. It would have been far easier if we had known about your organisation in the first instance and the corner the bank backed us into would probably never have transpired.

We could not recommend strongly enough to anyone struggling with the overzealous banks how helpful IBAS have been. When we consider how the bank treated us when we hadn’t done anything wrong, never missed a payment and had good loan to value rates, I can only surmise how aggressive they must be to others.

Once again many thanks for the help IBAS have given us both over the past two years. In the nicest way we hope never to require your services again! "- GL

Q. Why use the Independent Banking Advisory Service (IBAS) for your Business Banking Dispute?

A. You may be a Director, Partner or Proprietor with a UK business banking dispute and you will seeking fully independent advice, guidance or help and expect knowledgeable banking experts with effective experience, who will know from their experience how best they can deal with your banking dispute at a ʻvalue for moneyʼ cost.

IBAS was established in 1992 and is totally independent. IBAS business banking investigations have been the ʻcorner stoneʼ in the many successful IBAS cases and resolutions over 26 years and from our ʻcase workʼ and also the many meetings with Bank Debt Recovery teams we know just how much information banks hold when they demand payment for business banking debt claims or directorʼs personal guarantee debt claims.

Our first priority in any business banking ʻcaseʼ is to obtain all information from a bank which is necessary to determine the strength of the bankʼs claim on the customer. That first priority is the same whether it is a business banking debt in dispute or a debt claim after a business failure where the bank seeks payment from a personal security. Personal security may be by from a bank guarantee or directorʼs personal guarantee. Any personal guarantee may also be ʻsupportedʼ by a bank mortgage on an individualʼs personal property which may be either jointly held as security with others or severally held.

We have found from experience that early ʻpaperworkʼ available in many cases for an assessment is limited, as business owners, directors or partners do not have copies of important documentation on which we know the bank will rely.

We have also found that business bank customer in business difficulties ʻtalkʼ to their bank, thinking that it may ʻrelieve pressureʼ on them but without the awareness that their call will be recorded and may then also ʻtriggerʼ default for any borrowings.

Those in business banking disputes are also rarely aware of how the banking debt recovery system operates or how devious bank recovery officers can be in seeking their first priority - payment of the debt - regardless of the customerʼs dispute.

That is why we would never suggest that any business customer in dispute with the bank telephones them to ʻdiscussʼ any matter.
If you wish to talk to somebody - talk to IBAS or email us with your concerns and we can guide you.

 

IBAS experience and knowledge of Business Banking disputes since 1992 is extremely important in supporting any business banking customer in dispute with their bank.

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Q.What is IBAS? and is it really unique?

A. Yes, IBAS is totally unique - the Independent Banking Advisory Service is a National, non-profit making, UK business banking customer membership organization which provides specialist business banking assistance with Business Banking disputes and it negotiates business banking debt disputes, providing direct help to businesses with business banking account issues and disputes. There is no other UK organization providing specialist individual business banking advice and specific assistance to members. IBAS knowledge has been collated from thousands of business banking cases which provides the ʻback-upʼ information for IBAS to assess what will produce the best results.

Q. My solicitor has been dealing with my bank for years, wouldn't it be better for him to deal with my business banking dispute?

A. IBAS is a totally independent specialist without any 'business' conflicts of interest and IBAS banking investigations have shown that many businesses have been misled in bank claims for business banking debts demands by the 'professionals' they had previously trusted.

Also, is unwise to use any solicitor in the early stages of a bank demand - as doing so will not only prove very expensive but also counter productive on costs as solicitors being instructed in the early stages of a business bank debt claim or demand inevitably mean the bank will instruct their legal advisors immediately - which can then provoke an early escalation to a legal debt claim plus costly legal fees.

There are considerable cost benefits in using IBAS in the early stages of any business banking dispute as IBAS know how to obtain all information necessary from banks for defence or claim purposes and IBAS will examine case papers with a specialist and experienced 'eye' which prevents very costly solicitor's charges or the requirement for a barrister in 95% of cases we have seen.

IBAS specialist knowledge and experience is unique and gathered from IBAS investigations into business banking account disputes and bank mistakes since 1992. We use all our knowledge and experience in every 'case'. A fully prepared defence or claim can be drafted with the correct arguments

Q. I have a Director's Loan Debt and Director's Personal Guarantee debt from a Business - how can IBAS help me?

A. IBAS guide members with their case so they fully understand their position. Advice is 'tailored' using a strategy evolved from our experience over many years. IBAS is the only non - profit organization of it's kind in the UK operating in this very specialist area. Each case is different and an email to IBAS will ascertain best how we can help you - email 'links' are provided on every page of the IBAS web site.

Q. What is the major difference between IBAS and any other advice organization?

A. The depth of IBAS specialist knowledge and experience from investigating business banking dispute cases. IBAS uses knowledge of banking case law from negotiating with banks on a large volume of business banking disputes - which means IBAS specialist knowledge will identify possible defences and actions with a proven successful strategy. As a member wrote in: "What benefited us the most was your concise & well thought out advice, very good knowledge/experience of how the banks work, prompt responses and sensible/pragmatic approach".

Q. We are involved with Royal Bank of Scotland (RBS) in a dispute with Global Restructuring Group (GRG) who have taken over from the commercial manager. Can you help us?

A. Yes. IBAS assist with Royal Bank of Scotland / Global Restructuring Group - RBS-GRG disputes or any bank dispute. IBAS guidane means you can avoid some very heavy legal costs. IBAS membership is offered when we are confident that IBAS assistance can add value.

A. Joint and Several Director's Personal Guarantees debt claims can impact on personal assets and also on the personal or marital home as they are often the largest asset. Therefore, your friend requires very specialist help and advice on his 'case'. IBAS can provide not only specialist advice but also direct assistance.

Personal Guarantees on Bank Business Debts or business banking debts or disputes for Limited Companies allow the bank to claim a debt is owed personally by the personal guarantor if the business fails or the Limited company cannot pay the debts claimed on the bank's demand. It is not enough for a personal guarantor to resign from the company and even if a company director resigns that may not protect them from a bank claim on their personal guarantee for debts owed by the business whilst they were directors or partners. If you need to have a release/discharge/end/finalize or 'determine' a personal guarantee you will require specific advice to make sure the Personal Guarantee is no longer 'relied upon' by the bank.

Q. I've looked at business web sites seeking banking help with my business because my bank is difficult - although my business is well established. I feel the bank is taking advantage of both me and my lack of knowledge and also my time because I run my own business. I feel somewhat harassed by the bank's treatment and their motivation. What do IBAS do?- Also how can IBAS help me run my business effectively?

A. We are a unique business membership help organization, which directly works with you and your business. We not only advise how best to deal with the business banking dispute or debt claim issues but can deal directly with the bank so that your business can run smoothly without constant bank 'bullying'.

Q. Why does my business need IBAS to know if we are being overcharged when I employ accountants to audit my business?

A. Accountants are required businesses as a normality for general accountancy work and tax returns. IBAS are specialist in banking charging and banking contracts and IBAS specialist investigation of the business banking charging structure against the banking contracts is essential if the business is to recover fully what has been taken by a bank. If the bank has intimated placing your account into 'recovery' or 'specialized relationship unit' an IBAS account investigation may also provide specialist 'negotiation' ammunition to protect your business.

Q. My bank is asking me to pay them £55,000 for a debt they claim my business owes them. I don't think it's owed. Can you help?

A. Business Banking help and advice for debt from directors guarantees or debt for limited company guarantees is a large part of what IBAS do. Our work involves business banking debt claims issued against UK Business by UK banks and director's Personal Guarantees which secure those debts. After an IBAS investigation many bank claims do not 'stand up' to our scrutiny. If the business bank debt can be disputed after our investigations then IBAS will provide you with the means to do that.

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IBAS has featured on BBC TV, BBC TV News, ITV, Meridian and Sky News and contributed to many editorials and articles including those for the Sunday Times, Times, Daily Mail, Daily Express, Telegraph and Daily Mirror.

Independent Banking Advisory Service (IBAS) - IBAS was established in 1992 as a specialist business banking membership organization assisting bank customers with UK business banking account/loan account/mortgage account and security disputes and business banking debt disputes. Our bank analysis and investigation of business bank loans, bank accounts, banking contracts, business banking account facilities and banking debt recovery information has been instrumental in our member's success.

 

Last modified: 13th December 2018