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Independent Banking Advisory Service (IBAS) and the Frequently Asked Business Banking Dispute Questions and Answers

 

Established 1992

 

IBAS has 30 years continuous business banking dispute investigations and negotiations experience with all UK lenders.

 

We provide professional, confidential guidance and direct assistance to UK directors and proprietors.

 

IBAS are totally independent specialist investigators for UK business banking disputes, bank debt claims, Directorʼs Bank Personal Guarantee and Business Mortgage Debt Claims.

The continuous, combined experience of UK banking case work and investigations since 1992 is used for those who are fortunate to be offered IBAS Membership on their business banking issue or dispute.

There is no other organization or entity like IBAS - we are truly unique in what we do and how we do it.

IBAS limit cases to accommodate a thorough and in depth investigation of all cases we accept for investigation.

The business banking customers interest is always our major priority and focus.

IBAS Business Banking Dispute Membership benefits begin by IBAS assessing specific documents from business banking dispute enquiries (by email) before we decide IBAS membership is beneficial to the customer - so that we do not waste the business banking customer time or our resources.

 

 

If you truly believe you have a legitimate complaint against your lender in your business banking dispute or believe you have a defence to the bank's debt claim for a business banking account debt dispute contact IBAS - we know that IBAS knowledge and our banking information from current and historical case work may be essential for your survival.

 

 

Email IBAS with your concerns and any paperwork which you think proves your position.

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Q. My solicitor has been dealing with my bank for years, he knows the bank well, wouldn't it be better for him to deal with my business banking dispute?

 

A. IBAS is a totally independent specialist without any 'business' conflicts of interest. IBAS banking investigations have shown that many businesses have been misled in bank claims for business banking debts demands by the same 'professionals' and 'fee earners' they had previously trusted i.e. ex bank managers, solicitors, accountants.

'Local professionals' can have very conflicted reasons for their advice.

 

There are considerable cost benefits using IBAS for business banking disputes because IBAS examine case papers with a specialist and very experienced 'eye'.

That means very costly solicitor's charges or the requirement for expensive barristers is prevented in 95% of our cases.

 

IBAS will obtain all necessary information from banks for defence or claim purposes.

 

IBAS specialist knowledge and experience is unique. It's been gathered from the many IBAS investigations into business banking account disputes and bank mistakes over 30 years.

 

IBAS knowledge and experience is used in every 'case' we accept for investigation, so that a fully prepared defence or claim can be drafted with the correct arguments.

 

IBAS FAQs - will Instructing Solicitors work for you?

Solicitors are known as the general practitioners of the Legal profession.

If you knew you required brain surgery would you ask your GP to perform the operation?

Of course not. However, most solicitors will take on a banking case regardless of their experience as it will earn them fees.

Most solicitors spend 75% of their time on mainly domestic matters the largest of which is conveyancing.

Banking demands and claims by banks is not the place for solicitors lacking the necessary experience or knowledge.

That inevitably leads to failure for the customer.

 

Example. A couple came to IBAS after losing their home. They lost it simply because their solicitor put forward an inadequate defence. When the correct defence was entered for a further hearing the Judge threw it out with the suggestion that the solicitor be sued for negligence.

IBAS provides knowledge and information which most solicitors cannot or will not provide directly to the business bank customer.

 

In our experience, Solicitors reading what they are shown on a strictly legal basis - suits banks very well.

 

Many solicitors will then just rubber stamp the documents provided by the bank which will show how strong the bank's case is - not their weakness, whilst using up time and money and not knowing or seeking out the really important documents which the bank may well be hiding.

IBAS provides knowledge and information direct to business banking customers and we know which information the banks will hide and our investigations focus on what can help the business banking customer not the bank.

 

 

IBAS support and involvement is essential immediately the Bank Demand has been received by the customer

 

IBAS early involvement can prevent Bank Litigation and a Bank's legal claim.

 

It would be totally impossible to show almost 30 years of IBAS banking case experience in a few web pages

 

please email IBAS with details of your dispute and your specific questions.

 

 

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Testimonial August 2020 - 'Thanks for firstly remotely assessing my bank debt claim complaint/s and then saving me time and money by advising me exactly how to achieve a successful outcome, without solicitors being involved.

Your remote working and knowledge based systems are remarkable. IBAS has saved me many thousands of pounds by obtaining all the facts, then advising me 'safely' on an effective resolution (without wasteful or ineffective 'face to face' meetings in the current Covid 19 'climate').

Brilliant result all round and very safe and cost effective for me. Carry on your good work' - AS

 

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Personal Guarantees on Bank Business Debts or business banking debts or disputes for Limited Companies allow the bank to claim a debt is owed personally by the personal guarantor if the business fails or the Limited company cannot pay the debts claimed on the bank's demand.

 

It is not enough for a personal guarantor to resign from the company and even if a company director resigns that may not protect them from a bank claim on their personal guarantee for debts owed by the business whilst they were directors or partners.

 

If you need to have a release/discharge/end/finalize or 'determine' a personal guarantee you will require specific advice to make sure the Personal Guarantee is no longer 'relied upon' by the bank.

 

 

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Q. Why is IBAS different from all other advisors?

 

A. IBAS has 30 years continuous business banking dispute investigations and negotiating experience and specialist banking knowledge and expertise gained from a large number of business banking debt dispute and demand claim cases.

 

IBAS 'case work' and extensive 'in house' research has often eliminated a business banking debt claim.

 

IBAS business banking dispute negotiating experience has also provided IBAS with a proven strategy for successful bank negotiations, bank defences and bank claims.

 

IBAS case work investigations show that Director's Personal Guarantee Bank debt claims and Business Banking Debt claims can also hide unfair 'overcharged' accounts and 'overcharged' fees. IBAS successful bank negotiations have been considerably enhanced by IBAS 'in house' business bank account investigations which have provided us with evidence on all major banks.

 

IBAS do not accept debts claimed by a lender on 'face value' and IBAS investigation of Banking debt claims for companies, Director's Personal Guarantees, Company legal charges and security are always carried out prior to any negotiation with a bank or lender.

 

IBAS is an economic, professional, confidential guidance and direct assistance organisation available for UK Business banking problems and disputes and IBAS is an organisation which can help you with bank litigation.

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IBAS member's Testimonial: "Just for information we have recently reduced the balance outstanding to the bank and now have a better relationship with a new manager who many times, has apologized for the actions of others that have gone before him.

 

We would like to thank you for your assistance in bringing the matter with the bank to a conclusion.

 

It would have been far easier if we had known about your organisation in the first instance and the corner the bank backed us into would probably never have transpired.

 

We could not recommend strongly enough to anyone struggling with the overzealous banks how helpful IBAS have been.

 

When we consider how the bank treated us when we hadn't done anything wrong, never missed a payment and had good loan to value rates, I can only surmise how aggressive they must be to others. Once again many thanks for the help IBAS have given us both over the past two years. In the nicest way we hope never to require your services again! "- GL

 

 

see: IBAS Benefits

 

 

 

TM in his testimonial for IBAS stated

 

This is a battle that we have won, which could quite easily have been lost had I not joined IBAS.

I would recommend them to absolutely everybody" - TM

 

 

There is no other non - profit UK organization providing independent and specialist individual business banking advice and specific assistance to members.

 

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Q. Why use the Independent Banking Advisory Service (IBAS) for your Business Banking Dispute?

 

A. As a Director, Partner or Proprietor with a UK business banking dispute you will be seeking fully independent advice, guidance or help and expect knowledgeable banking experts with experience who will know from their experience how best they can deal with your banking dispute at a ʻvalue for moneyʼ cost.

IBAS established in 1992 and is totally independent and IBAS business banking investigations have been the ʻcorner stoneʼ in the many successful IBAS cases and resolutions since 1992.

IBAS are fully aware of how much information banks hold when they demand payment for business banking debt claims or directors personal guarantee debt claims - that knowledge was gained from the many meetings with Bank Debt Recovery teams.

IBAS are Business banking account dispute investigation experts - email us with your concerns and we can guide you.

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Q.What is IBAS? and is it really unique?

 

A. Yes, IBAS is totally unique - the Independent Banking Advisory Service is a National, non-profit making, UK business banking customer membership organization providing independent and specialist business banking assistance for Business Banking disputes and IBAS negotiates business banking debt disputes by providing direct help to businesses with business banking account issues and disputes.

 

 

IBAS has 30 years continuous business banking dispute investigations and negotiations experience with all major UK lenders and we provide professional, confidential guidance and direct assistance to directors and proprietors.

 

 

IBAS has acquired specialist business banking knowledge from the many IBAS investigations of UK business banking account disputes since 1992. Our investigations have provided us with experience and depth of knowledge which no other organization 'acting' for business banking customers can match.

 

 

IBAS business banking account investigations experience, our expertise in analysis of business bank loans, business bank current accounts, business banking contracts, business banking account facilities plus IBAS knowledge of business banking debt recovery strategy has provided expertise to business customers utilizing our specialist banking knowledge.

 

That is often the key to our member's success in some almost miraculous settlements for IBAS members.

 

There is no other non - profit UK organization providing independent and specialist individual business banking advice and specific assistance to members.

 

IBAS coaching and tactical guidance for what you should not do once Bank Debt Recovery Units are involved is available for IBAS members.

 

Because IBAS is a not for profit membership organization we provide full value on business banking compensation and bank overcharging disputes which are paid directly to our members.

 

However, if you really want to pay "a cut of any saving on your Personal Guarantee Debt Claim or Business Banking Debt claim" (sometimes 25% or more) there are a number of 'claims management companies' advertising as 'personal guarantee advisors or PG companies' waiting to take your money!

 

-they are generally introduced to business banking customers by insolvency professionals, accountants or fee earners for an introducer's fee.

 

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Q. I have a Director's Loan Debt and Director's Personal Guarantee debt from a Business - how can IBAS help me?

 

A. IBAS guide members with their case so they fully understand their position.

 

Advice is 'tailored' using a strategy evolved from our experience over many years.

 

IBAS is the only non - profit organization of it's kind in the UK operating in this very specialist area. Each case is different and an email to IBAS will ascertain best how we can help you - email 'links' are provided on our web site.

 

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Q. What is the major difference between IBAS and any other advice organization?

 

A. It is the depth of IBAS specialist knowledge and greater banking experience from investigating business banking dispute cases for 30 years which provides IBAS members with better chances for success.

 

IBAS uses knowledge of banking case law from negotiating with banks on a large volume of business banking disputes and IBAS specialist knowledge will identify possible defences and provide a proven and successful strategy.

 

As a member wrote in: "What benefited us the most was your concise & well thought out advice, very good knowledge/experience of how the banks work, prompt responses and sensible/pragmatic approach".

 

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Q. We are involved with Royal Bank of Scotland (RBS) in a dispute with Global Restructuring Group (GRG) who have taken over from the commercial manager. Can you help us?

 

A. IBAS can assist with Royal Bank of Scotland / Global Restructuring Group - RBS-GRG disputes.

 

IBAS guidane means that you can avoid some very heavy legal costs.

 

IBAS membership is offered only when we are confident that IBAS assistance can add value.

 

 

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Q. My friend signed a joint & several PG but is no longer involved in the company - what can they do

 

A. Joint and Several Director's Personal Guarantees debt claims can impact on personal assets and also on the personal or marital home as they are often the largest asset. Therefore, your friend requires very specialist help and advice on his 'case'. IBAS can provide specialist and specific advice and also direct assistance which is tailored to your specific requirements.

 

 

see: Comparison On Joint & Several Personal Guarantees

 

 

Personal Guarantees on Bank Business Debts or business banking debts or disputes for Limited Companies allow the bank to claim a debt is owed personally by the personal guarantor if the business fails or the Limited company cannot pay the debts claimed on the bank's demand.

 

It is not enough for a director or personal guarantor to resign from the company and even if a company director resigns that may not protect them from a bank claim on their personal guarantee for debts owed by the business whilst they were directors or partners.

 

If you require to release/discharge/end/finalize or 'determine' a personal guarantee you will require specific advice to make sure the Personal Guarantee is no longer 'relied upon' by the bank.

 

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Q. I've looked at business web sites seeking banking help with my business because my bank is difficult - although my business is well established. I feel the bank is taking advantage of both me and my lack of knowledge and also my time because I run my own business.

 

I feel somewhat harassed by the bank's treatment and their motivation. What do IBAS do?- Also how can IBAS help me run my business effectively?

 

A. IBAS is a unique business banking customer help and assistance organization, which directly works with you and your business.

 

We will advise you how best to deal with the business banking dispute or bank debt claim issue/s but can deal directly with the bank - so that your business can run smoothly without constant bank 'bullying'.

 

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Q. Why does my business need IBAS to know if we are being overcharged when I employ accountants to audit my business?

 

 

See: Business Bank Overcharge/s

 

 

A. Accountants are required by businesses as a normality for general accountancy work and tax returns. IBAS are Business banking account dispute investigation experts and specialist in banking charging and banking contracts.

 

IBAS specialist investigation of the business banking charging structure against the banking contracts is essential if the business is to recover fully what has been taken by a bank.

 

If the bank has intimated placing your account into 'recovery' or a 'specialized relationship unit' IBAS account investigations can provide specialist 'negotiation ammunition' to protect you and your business.

 

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Q. My bank is asking me to pay them £55,000 for a debt they claim my business owes them. I don't think it's owed. Can you help?

 

A. Business Banking help and advice for director's personal guarantee debt or debt for limited company guarantees is a large part of what IBAS investigate. We assess and investigate UK business banking debt claims issued against UK Businesses by UK banks and also director's Personal Guarantees which secure those debts. After an IBAS investigation many bank claims fail.

 

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Q. My bank is demanding money from my Personal Guarantee for a Limited Company Debt. They seek almost £110k. My friends suggest I enter into a Debt Management Plan. I don't think it's owed. Can you help?

A. Debt Management Plans ( DMP's ) are arrangements to Pay your debts 'as claimed' through licensed Charities or companies who arrange DMPs many of which are directly funded from percentages paid by banks from the debts collected.

Once a DMP starts and payments are made the debt cannot be disputed because the debts have then been accepted. The debts claimed are not disputed or investigated in any way.

If you have any concerns whatsoever, regarding the debt being claimed by your bank - those concerns need to be properly investigated before any payment proposals are considered or offered

 

Email IBAS with your concerns and paperwork which you think proves your position.

 

 

IBAS coaching and tactical guidance for what you should not do once Bank Debt Recovery Units are involved is provided for IBAS members.

 

BBC Testimonial for IBAS at: Your Money Not a moving account

 

 

 

IBAS has featured on BBC TV, BBC TV News, ITV News, Meridian TV and Sky TV News since 1992 and contributed banking editorials and business banking articles for the Sunday Times, Times, Daily Mail, Daily Express, Telegraph and Daily Mirror.

 

Independent Banking Advisory Service (IBAS) - IBAS launched in 1992 as a specialist unincorporated business banking membership organization assisting bank customers with UK business banking account loan disputes and business banking debt disputes with their bank. Our analysis and investigation of business bank loans, business bank accounts, business banking contracts, business banking account facilities and business banking debt recovery information has been instrumental in our member's success.

 

Last modified: 15th September 2021