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UK Business Banking Account Dispute Investigations




Director's Bank Personal Guarantee




IBAS Benefits







































Directors Personal Guarantee Advice on Demand for Payment, Directors Personal Guarantee Advice Guidance and Help provided.


30 years continuous business banking dispute investigations and negotiations experience with UK lenders


providing professional, confidential guidance and direct assistance to UK directors and proprietors.




The 'peace of mind' was worth every penny of IBAS membership.

I am now 'free' from the bank personal guarantee debt claim.

We are totally indebted to IBAS for their expertise and absolute integrity in gaining that position.

Our resolution was incredible. We would recommend IBAS to anyone faced with a serious bank debt claim."

- Testimonial From WG



I want to thank you from the bottom of my heart

You have achieved more in two letters and less than 1000

than a posse of high ranking big charging solicitors have in over three years

I thank God for that Google search that brought us in touch

and I thank God for IBAS

- Testimonial from JE - PG Debt Claim of over 500k

In 2002 IBAS had already obtained in excess of £21 million in refunds, write-offs and write-down of bank debt from successful investigations of UK Business Banking Disputes and complaints since 1992.




IBAS are independent specialist investigators in UK business banking disputes, bank debt claims, Directors Bank Personal Guarantee and Business Mortgage Debt Claims.

The continuous, combined experience of UK banking investigations and UK banking case law since 1992 is offered to those fortunate enough to be offered IBAS Membership for their business banking dispute. IBAS experience and knowledge has saved many homes from being taken by banks after the bank demand on a Directors Personal Guarantee has threatened them.




IBAS acts for UK Business Banking customers


Solicitors experienced and also capable of advising on Personal Guarantee Debt Claims

will be charging at rates of £320 per hour and will charge for every 6 minute period used on your behalf

even an email (charged at £5.33 per minute) can cost up to £25, a letter more than £100 each

and extra barrister costs (usually because matters are complicated) will double up on the solicitors costs.


Can you really afford those very high solicitor costs for a 'free ' initial meeting?


IBAS investigate Directors Personal Guarantee Disputes and Banking Debt Claims and we help defend banks legal claims or directors personal guarantee debt claims.


IBAS practice since 1992 for investigating bank customer’s business banking account disputes is to do so in depth


avoid personal guarantee judgments on claims


- send us details of your dispute or debt claim for us to help you



Directors Personal Guarantee Debt Claim advice help, guidance and assistance - If you have been 'served' with a bank demand you will require very specialist advice to assess if the Director Personal Guarantees you signed can be contested now.



Directors Personal Guarantee debt claim disputes can be very complex and IBAS experience is that too many business banking customers wait too long before obtaining specialist help - which creates pressure on the customer to then make proposals to pay


A personal guarantee is an agreement between an individual or individuals which means if they act as a business director they then take a level of responsibility for their company's debts in the event that they cannot be paid back by the business or company itself.


If a claim is made under the personal guarantee, the director will be liable to pay the company's or businesses debt and the partner, proprietor or company directors' personal assets may be at risk as they become liable for the relevant business debt that is covered by the guarantee.


Personal Guarantees on Bank Business Debts or business banking debts or disputes for Limited Companies allow the bank to claim a debt is owed personally by the personal guarantor if the business fails or the Limited company cannot pay the debts claimed on the bank's demand.


If you need to have a release/discharge/end/finalize or 'determine' a personal guarantee you will require specific advice to make sure the Personal Guarantee is no longer 'relied upon' by the bank.




Lenders will conceal inadequate procedures and their errors (which may offer defences) and we know those concealment's are never immediately obvious.


IBAS establish whether the correct banking procedures were followed when security was taken





Bank demands are extremely stressful but IBAS 'acting' between the Bank and the customer dilutes customer stress and protects the customer from bank bullying..


IBAS early involvement allows the bank customer to continue with their work and their life whilst the Bank/Lender's concentrate their thoughts on IBAS requests for specific information and providing information to IBAS rather than commencing legal actions.



We can help you - email to IBAS




Paul's Case: Both Paul and his brother signed a joint Personal Guarantee for their company. The company failed. The bank made demand on them both for a significant amount.


They requested IBAS direct assistance with the Bank's Debt Demand Claim on their Personal Guarantees.


IBAS assessed the preliminary documents and the brothers provided their statements as requested on what had happened, when and how regarding the 'signing' of the Personal Guarantees.


The customer's statements conflicted with the bank's documents and the Bank's explanations.


IBAS investigation of the first bundle of the Bank's information caused IBAS to raise our 'concerns' direct to the Bank, the Banks Debt Recovery Unit dismissed our 'concerns' and refused to accept that any irregularities occurred in taking the security.


Regardless of evidence - Bank Debt Recovery Units always believe they are right.


IBAS investigating skill and knowledge of historic cases mean we have the ability to look deeper into Banking Cases and are able to question not only why but also how security was 'taken'.


Having found a legitimate defence and also evidence to support it (which the Bank had hidden), IBAS continued to argue the merits of the customer's case.


Lawyers and Barristers are very expensive so IBAS assessed the legal position and the legal costs to the customers in defending the bank's claim if it went to court.


Despite the Opinion that success was very good IBAS are always aware that lawyers and Barristers do not guarantee success.


The legal estimate of costs was considerable. 'After The Event' insurance was also expensive.


We also considered the possibility of the Bank withdrawing their claim leaving the customer to pay their own costs. That can be a severe blow to any bank customer funding their own defence.


Banks will 'fleece' the customer for excessive costs (created by very large legal teams) – if the customer loses a defence to the Bank's legal claim.


Therefore, IBAS continued to 'engage' the Bank in negotiations and requests for further information to establish a trail of evidence for our use later.


IBAS progressed the case with the Bank direct on behalf of the customers. The customers carried on working, without worrying about what to do next and without the constant stress of contact with or from the Bank.


IBAS negotiations prevented large legal costs and also the Bank issuing a legal claim.


Eventually, an acceptable compromise was agreed and as this prevented any risk to the customer's homes - the case was settled.


The moral of this extremely good result for the customers is that IBAS knowledge, skill and in depth investigations used immediately after the Bank demand, not only protected the customer's homes but also prevented both homes being 'taken' by the Bank. (Customer's Testimonial provided)




IBAS business banking account investigations experience, our expertise in analysis of business bank loans, business bank current accounts, business banking contracts, business banking account facilities plus our knowledge of business banking debt recovery strategy - has provided us with expertise in utilizing our specialist banking knowledge.


IBAS business banking dispute knowledge and negotiating experience provides IBAS members with proven strategy for business banking debt claims and Director's personal guarantee debt claims with almost miraculous settlements for IBAS members.


Our specialist business banking, business account investigations of UK business banking account disputes since 1992 provides us with specialist experience and depth of knowledge greater than any other organization 'acting' for business banking customers.


There is no other non - profit UK organization providing individual, independent, confidential, specialist business banking advice and specific assistance to business banking customers.





Further Director's Personal Guarantee information pages are on our Site Map




Email IBAS




Once the bank moves onto issuing a legal debt claim on a Director's Personal Guarantee using the courts, the time to respond is shortened dramatically.


We know (from the many cases we have received) that cases have been lost due to 'advisors' not having the knowledge of the lender's debt recovery operation or specific banking information which the lender continues to conceal.


The 'end result' for those who receive poor or inadequate 'advice' means they make 'proposals to pay' based on incorrect information - by doing so they may then lose all possible defences - which may mean them losing their home.


IBAS know how Bank have operated and how false defaults were engineered - lawyers do not have that specific experience or IBAS knowledge from such cases.


It is also now documented that Mandatory referrals and transfers to 'Specialist units' were required by those banks and that any 'breakdown' of the customer relationship (whether engineered by the bank or not) was then used to refer businesses to such units.


Even the business questioning bank charging was enough to 'trigger' the bank moving that business to what are effectively 'debt recovery units'.


Then building up penalty fees and charging rates to drive up the debt then being claimed - so contact IBAS with your case details and let us know whether your company is still trading - or been forced into insolvency by the bank.


Business Support Units, Specialized Lending or Specialist Relationship Managers are all terms used by the banks for those individuals specifically employed by the bank to 'rip off' businesses by forcing or 'triggering defaults'.


Many businesses have been forced into insolvency situations, where the bank could then plunder the cash flow and assets. Then having brought the business to it's knees the 'follow on' is to demands and then the enforcement on Director's Personal Guarantees.


IBAS provides experienced specialist and practical advice to IBAS members on how best to deal with and control the bank’s ‘collection’ activities after demand of the debt has been made on a Director’s Personal Guarantee.





IBAS guides business banking members on all matters which may be raised in the course of their membership

such as: Bankruptcy, Codes of Conduct issues, Company borrowings - which are now threatening the business owner’s home, Bank enforcing bank demands, Joint and Several Liability debts and Guarantees - how will that alter individual claims, penalty or overcharged interest, Charging Orders, Orders for Sale, Payment obtained from property equity, Full & Final settlements, phased payments and many others.


IBAS investigations focus on finding the facts to best protect our member and their homes.




Company Borrowings - Bank threaten business owner's home after Bank's PG Debt Claim issued - Mr H signed a Personal Guarantee with his Bank to cover the borrowings of his company. When the company failed and the Bank aggressively demanded full payment of more than 100k


Mr H was advised (by other advisors) to offer payment but that would have placed his home at extreme risk from legal action, as the bank would seize that opportunity to apply for judgment and immediately apply for a charging order on his home.


IBAS investigated the PG claim and were extremely unsatisfied with the paperwork which the bank had provided. We considered his Personal Guarantee was not legally reliable for the banks alleged claim.


After a good deal of written debate the bank was forced to agree and then finally accepted that IBAS view was correct. They also agreed the Bank would not pursue their claim any further, or at all. - Mr H was absolutely delighted

and his Testimonial stated: We would highly recommend your services to anyone placed in the same position that we found ourselves in.





'I found IBAS to be Impressive & professional with no nonsense. I followed IBAS strategy totally and the result was spectacular. Thanks for putting my life back on track and saving me a bucket load of money - I cannot thank you enough.


I would now start with IBAS and ignore all the others who are 'selling' an imitation of these guys but without IBAS knowledge!


AT Testimonial




Banks seek security for lending in many ways but the Personal Guarantee is the easiest and the simplest for a banker to take (and the least resisted by the customer) particularly when bankers have not been truthful.


Bankers are very well aware of the legality of the signed Personal Guarantee their banking exams specifically cover all aspects of taking valid security for the bank and focus on how the bank will enforce on it later when required.


But, it is often the selling of the signing of a personal guarantee for a business which has been miss stated by bankers in their quest to obtain the maximum security for their lending or in meeting their loan/account/security targets.


IBAS investigation on such matters focus on obtaining all information and evidence to properly investigate not only the circumstances of the lending but also the circumstances around the taking of all security by the bank.


IBAS provides good specialist advice and resolution before litigation and if IBAS is involved immediately after demand for payment by a bank, our aim is to gain all information which we know is necessary to assess legal arguments.


IBAS lay the 'groundwork' for successful defences of banking claims by first preserving any defences which then exist - and yes, we have assisted in many cases which have been won by our members after litigation in the County Court, High Court and the Court of Appeal.


IBAS experience and personal guarantee advice is extremely important for any business banking customer in dispute with their bank.


IBAS has obtained some very high value overcharges and considerable refunds from banks because we knew how to do it - but often those 'overcharges' also concealed the bank's intention for 'plundering' personal assets because Director's Personal Guarantees were being 'called' by their bank for 'payment on demand' of business debts 'secured' by the director's personal guarantee.




Testimonial: " Just a quick note to thank you for all your help and guidance with my DGT issues over the past two years. Without your calm, concise advice, I think I would have gone mad!

I wouldn't hesitate to recommend your services to anyone with a Directors GT problem. Very best regards

NB Testimonial


Testimonial: "Thanks to the team at IBAS. God only knows where I would be today, had I not had the much needed help to take on the wrath of the monster known as "Nat West".

Once again, thanks for your assistance, not only this time but also a few years ago when you saved my 'bacon' then - as well. You couldn't put a price on IBAS's true value".

- RS Testimonial




Testimonial: I understand that so many cases are lost before they start because under threats from the bank the customer provides an offer of payment - without understanding there may be a defence to the bank's claim. Having been induced to make that offer, the bank then goes for the jugular. Apparently I am one of a very small band of successful litigants, which I wouldn’t have been without IBAS behind me. - DeeJay

This IBAS testimonial is posted online: I know that IBAS provided me with the necessary tools to defend against Barclays successfully.


"The fact that IBAS have the knowledge and provide assistance in formulating the strategy, which was provided to me under membership and which provided the necessary case law ammunition and support (letters continually making the correct points) to prevent the bank gaining the upper hand (preventing me making offers which I wanted to make, just to get this case against me closed, and which would have destroyed any defence) - that strength of position then also enabled me to 'face off' the bank's threat (although the bank/solicitors knew their claim was flawed) and this strength of resistance then forced them to discontinue their action - this is all a matter of fact and something which IBAS should be very pleased about." Source - Testimonial from DeeJay


The cases above show how dangerous Director's Personal Guarantees can be for those who sign them.




IBAS has featured on BBC TV, BBC TV News, ITV News, Meridian TV and Sky TV News since 1992 and contributed banking editorials and business banking articles for the Sunday Times, Times, Daily Mail, Daily Express, Telegraph and Daily Mirror.

BBC Testimonial for IBAS -Your Money Not a moving account


Independent Banking Advisory Service (IBAS) - IBAS launched in 1992 as a specialist unincorporated business banking membership organization assisting bank customers with UK business banking account loan disputes and business banking debt disputes with their bank.

Modified: 5th July 2022